1. Introduction
These Terms and Conditions (“Terms”) govern your use of our website www.holidaytours.one and the travel services we provide. By booking travel services or using our website, you agree to be bound by these Terms. Please read them carefully before making any reservations or purchases.
2. Scope of Services
Holiday Tours is a travel agency providing services including but not limited to:
- Booking airline tickets, hotel accommodations, car rentals, and tours
- Organizing vacation packages and travel itineraries
- Offering travel advice and personalized planning
We act as an intermediary between you and third-party travel service providers (airlines, hotels, transport companies, tour operators, etc.). We do not own or operate these services.
3. Booking and Payment
- All bookings are subject to availability and confirmation by the relevant service providers.
- You agree to provide accurate and complete information necessary for bookings, including passenger details as per government-issued IDs.
- Payment terms, including deposits, balances, and accepted payment methods, will be specified at the time of booking.
- Full payment must be received by the deadlines communicated to you to secure your reservation.
- We reserve the right to cancel bookings if payment is not received on time.
- Prices quoted are subject to change until confirmed and paid in full. Additional taxes, fees, or surcharges imposed by suppliers may apply.
4. Cancellations, Changes, and Refunds
- Cancellation or changes to bookings must be communicated in writing.
- Cancellation fees and refund eligibility depend on the policies of the service providers and the timing of your request.
- Some bookings may be non-refundable or subject to penalties.
- We will assist with cancellations and changes but are not responsible for fees charged by third-party providers.
- Refunds, if applicable, will be processed after receipt from the suppliers and may take time to be credited to your account.
5. Client Responsibilities
- You must ensure that all travel documents (passports, visas, health certificates) are valid and comply with destination requirements.
- You are responsible for complying with all laws, regulations, and health requirements applicable to your travel.
- You must review all travel documents and itineraries provided and promptly notify us of any discrepancies.
- You agree to disclose any special needs or medical conditions relevant to your travel when booking.
- You acknowledge that travel involves inherent risks and agree to assume responsibility for your safety and well-being.
6. Liability and Limitations
- Holiday Tours acts solely as an agent and is not liable for the acts, omissions, or defaults of third-party service providers.
- We do not guarantee the performance or quality of services provided by third parties.
- We are not responsible for delays, cancellations, changes, or other issues caused by events beyond our control, including but not limited to weather, strikes, political unrest, natural disasters, or pandemics (Force Majeure).
- Our liability for any claim arising from our services is limited to the amount paid by you for the affected service.
- We disclaim any liability for indirect, incidental, consequential, or punitive damages.
7. Travel Insurance
We strongly recommend that you obtain comprehensive travel insurance covering trip cancellations, medical emergencies, personal injury, loss or damage of belongings, and other unforeseen events. Travel insurance is your responsibility and is not included unless explicitly stated.
8. Privacy and Data Protection
Your personal information will be handled in accordance with our Privacy Policy, which is incorporated by reference and available on our website. By using our services, you consent to the collection, use, and sharing of your data as described therein.
9. Intellectual Property
All content on www.holidaytours.one, including text, graphics, logos, images, and software, is the property of Holiday Tours or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.
10. Governing Law and Dispute Resolution
- These Terms are governed by the laws of the jurisdiction where Holiday Tours is registered.
- Any disputes arising out of or related to these Terms or your use of our services shall be resolved through good faith negotiations.
- If unresolved, disputes may be submitted to mediation or binding arbitration as agreed by the parties.
- You agree to submit to the exclusive jurisdiction of the courts in our registered jurisdiction for any legal action.
11. Force Majeure
Holiday Tours shall not be liable for failure or delay in performing obligations caused by circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, government actions, epidemics, or other emergencies.
12. Amendments
We reserve the right to update or modify these Terms at any time. Changes will be posted on our website with an updated “Last Updated” date. Continued use of our services after changes constitutes your acceptance of the revised Terms.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14. Contact Us
For questions or concerns regarding these Terms, please contact:
Holiday Tours
Email: [email protected]
By using www.holidaytours.one or booking travel services with Holiday Tours, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
This Terms and Conditions document is designed to provide clear, comprehensive coverage of your relationship with Holiday Tours and to comply with applicable travel industry standards and regulations.